
Community Resilience Hub Survey
Jiaer (Jay) Li · Adiba Islam · Mohamed Ali Salhi · Jayden Benn
July – September 2026
The problem
Community voice was missing from the design process
BKLVLUP is building Brooklyn's first Community Resilience Hub on Utica Avenue — open year-round for emergency support, food, shelter, water, and programming. Most hub surveys are English-only, written by professionals for professionals, and never reach the people they claim to represent. Before construction, before programming, the community had to be heard.
The work
Research foundation
Grounded in the six-pillar resilience hub framework — programs and services, information and connectivity, built and natural spaces, power and backup, operations, accessibility and transportation — layered with Flats-specific data from the NYC Heat Vulnerability Index, DOH Heat Risk dashboards, and the NYS Disadvantaged Communities tool. One finding reset the whole project: heatstroke is the leading environmental cause of death for NYC seniors.
Survey design and deployment
BKLVLUP's first-ever Community Resilience Hub survey, built and tested in English, Spanish, and Haitian Creole by Operators who speak them — designed for reading level and format accessibility, not just translation.
Tech & AI
Evaluated multilingual research platforms for ongoing data collection in The Flats, piloting Google Forms as a beta. Jayden Benn built Clean Blocks, a working mobile prototype surfacing community infrastructure data on a phone.
“The better thing to do is have real-time, on-the-ground data — give people a voice which can better influence community engagement and create the standard of the people having a say for once.”
What we built
- First multilingual Community Resilience Hub survey — live in English, Spanish, and Haitian Creole
- Research linking local heat vulnerability data to hub design priorities
- In-person feedback gathered at National Night Out, Shirley Chisholm Center
- Clean Blocks — mobile app prototype for community infrastructure data
- Multilingual platform evaluation for future BKLVLUP data collection
What's next
The survey is live in three languages. Next is expanding in-person collection as the Hub moves from concept to construction.
Take the survey
The Community Resilience Hub survey is live in three languages. Pick yours:











